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Payment Policy

Review how payments, cancellations, and refund requests are handled for Facial Imaging USA services. Payment responsibility may belong to the patient or referring practice, depending on the arrangements for your scan.

Payment for Facial Imaging USA services is due at the time of service. Payment responsibility may belong to the patient or referring practice, depending on the arrangements for the scan. If no scan is performed, no payment is due.

You may cancel or reschedule without a fee. To change your appointment, please call 800-881-4432 or email [email protected].

Once a scan has been completed, payment is non-refundable. If the scan quality is not sufficient, Facial Imaging USA will provide a repeat scan at no additional cost.

If you have questions about a payment or need assistance, please call 800-881-4432 or email [email protected].